Consultations
Fees are paid when you book: £50 for an initial consultation and £30 for a follow-up review. £35 of the consultation fee, or the full £30 review fee, is given back as product credit. The credit applies to one GetHarley order of £150 or more, placed through your ordering link within 14 calendar days of receiving your plan. See Pricing.
Changes and cancellations
You can reschedule free of charge up to 48 hours before your appointment. If you change or cancel less than 48 hours before, the fee is not refunded.
Products
Regimen products are sold and delivered by GetHarley under GetHarley's own terms.
Advice
Online consultations are for skincare advice. They don't replace your GP. Natasha will tell you honestly if your concern needs in-person care and point you to your GP or an appropriate local practitioner. If your concern needs something beyond skincare, we'll tell you honestly and suggest you speak to your GP.